Privacy Policy for Contactor App
Effective Date: August 1, 2025
Company: Decodation LLC
Contact Email: [email protected]
1. Overview
Contactor is a mobile application developed by Decodation LLC to connect HVAC technicians and suppliers. This privacy policy explains how we collect, use, and protect your personal information.
2. Information We Collect
We collect the following types of information:
- User-Provided Information:
- Name, email, phone number, company name (during sign-up)
- Profile photo (optional)
- Messages posted in forums
- Booking and scheduling details (for suppliers and technicians)
- Device Permissions:
- Camera Access: Used to upload images such as company logos or documents.
- Location Data (if granted): Used to display relevant local suppliers and ads.
- Automatically Collected Data:
- Device model, operating system, IP address
- Usage data and crash logs for performance improvement
3. How We Use Your Information
We use your data to:
- Provide and maintain the app’s features
- Match technicians with nearby suppliers
- Show relevant promotions based on your location
- Improve app performance and support
We do not sell your personal information to third parties.
4. Sharing and Disclosure
We may share your data only:
- With your consent
- With service providers (e.g., hosting, analytics)
- If required by law or legal process
5. Data Security
We use encryption and secure servers to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access and correct your personal data
- Delete your account
- Withdraw consent to data processing
To exercise your rights, contact us at: [email protected]
7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this policy, email us at: [email protected]